Welcome

Welcome to the Online Helpdesk. Submit your computer help/support requests here and we'll get to them as soon as possible. You can also browse the job queue to see the status of your job and our workload.

Be sure to check out our for possible answers to your questions.


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Please correct the errors marked in red in order to submit this job request.

Provide your contact info

*Name: *Email:
Lab/P.I.: *Phone:
*Room & Bldg: Location:
e.g. computer next to the refrigerator
Machine name: How to find your computer name
Remember my contact info (do not use on shared computers, javascript is required for this to function)

Describe your help request

Request type: Operating System:
Priority Urgent 1-2 days Within a week Non-essential
*Description:

Describe your help request here. Please provide as much detail and specificity as possible, including the exact text of any error messages, version numbers of software in use, name of computers, location of relevant equipment, IP addresses, URLs, etc. Click here for examples.


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Submit your request

Please correct the errors marked in red in order to submit this job request.

The fields with * are required. Please make sure your email is valid. A confirmation will be sent that email address, as will notification of completion.